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Peter Du

Melbourne Experience

Book Review: Invisibles – David Zweig #1

This is the third book-related post!

Before plowing through this post, can you try to answer two questions below?

Can you tell me five singers whose songs you currently listen to?

Can you tell me five musicians who wrote those songs above?

There is no skirting the fact that it is easy for you to answer the first question. However, it is impossible that you will answer immediately the second one. Because of that, I want to share one of the must-read books in 2018 – “Invisibles – David Zweig”

My thoughts

There is no doubt that the more often you show up, the more attention you earn. By interviewing top experts in unusual fields to reveal the quiet workers behind public successes, the author illustrates the contrast that the better people do their jobs, the less they will be recognized.

In my opinion, this is the great book about the power of anonymous work. This book may suit someone who is passionate about engineering, music, computer science and a part of doing business. There are seven values out of this book I have learned:

  • Do not pay attention to the result, focus on the process itself.
  • Be meticulous and responsible.
  • Flow and the power of expertise with effort.
  • Do not believe the hype.
  • The branded self.
  • The singular vision and the art of collaboration.
  • The view of cultures.

I rate this book 4.3/5.


  • Don’t pay attention to the result, FOCUS ON the PROCESS of the work itself.

I would like to say that nothing will happen if you just look at the result and accept it. For example, the different solutions will be generated once you try to solve the same problem. Not only that, there is no doubt that people commonly focus on the candidates who stand on the first, second and third spot of the competition. Meanwhile, a few of them pay attention to how those candidates could reach where they are. That is why the process is extremely important, and you need to spend a huge amount of time on crush it. In addition to that, the process of the work itself is a vital thing that keeps you going on.

  • Be meticulous and responsible.

You are living in the age of information, so meticulousness is literally significant when you want to gather data. If you are doing engineering, you need to calculate extremely carefully before moving forward. Besides that, if you are a business analyst or a data scientist, you should analyze data accurately by utilizing the business intelligence (BI) tools before making the decision. There is up to 70% of the projects failed because of a little mistake of the analyst. So, meticulousness is one of the powerful traits of anonymous work in an age of relentless self-promotion.

Aside from being precise, you also need to be responsible for what you are doing. In this book, David Zweig cited that responsibility came along with experience – which means people are allowed to be more responsible for what they are doing when they have enough experiences. For instance, once you are set to face a lot of challenge in your job, you should cherish and work your way through instead of turning your back away from them.

  • Flow and the power of expertise with effort.

Once you have too much experience but you still want to become an expert or to work professionally. That is your flow of doing things but you cannot realize it before you actually become an expert. In this book, David Zweig gives the example of the interpreters who do not think that they perform well until they’ve been the professionals for ten years. However, time is the subject to be treated as relative. When you have put in your time and heart into something, anything can be done within an unpredictable timeframe. So, my piece of advice is that you should not stop your flow, even though the result is pleasing enough.

“Interpreters are made, not born, although there are basic aptitudes that a successful interpreter must have, beyond just speaking two or more languages” – Barry Olsen (cited by David Zewig).

What’s next?

To make it short, I will separate the content into two posts. This is the first post of “Invisibles – David Zweig”. Hopefully, you enjoy it!

If you would like to buy this book, let’s click on the image below.


Zweig, D 2014, Invisibles: The Power of Anonymous Work in an Age of Regardless Self-Promotion, Penguin Group, New York.

What I’ve learned during the busy week of assignment

[Sunday, 15 April 2018]

It was such a busy week when I had to wrap two big assignments up. However, as I promised, keeping up with these weekly posts will still and always be my priority. So, today I decided to publish a post that covers what I’ve learned during this assignment period.

  • Teamwork, communication and time consumption are three things which contribute to the success when doing the group assignment.
  • Supporting is the way to learn from someone and to review your mistakes.

1. Teamwork, communication and time consumption

I’ve experienced a failure when preparing the group assignment this week. So, there are three things that I’ve learned a lesson from this failure:

  • Teamwork: As a leader, I separated each part of the assignment for each member of my team. Afterward, each part would be done individually before joining together. However, my mistake was that I didn’t supervise my teammates’ process by asking what they had done so far or if they needed the support from each other. Therefore, when the deadline was approaching, I asked a member if he had done his work and I received a rather stunning reply that he said nothing had been done because he hadn’t understood what he would do. Although it was impossible that I couldn’t be frustrated, I calmed down and explained him each detail in his part and showed him how to make up for his work. Fortunately, everything had been due. Therefore, when you do the group assignment, the essential element is to constantly checking on one other’s task.
  • Communication: I was surprised that my teammate said that he hadn’t done anything about his part before the due. Why? The reason was that I had asked another member for helping him. However, I still received the same answer after 12 hours. Then, I asked him the reason, and he said that he still couldn’t understand what he would do. Nevertheless, after I explained again what his part was and showed him the way to do that, he seemed to understand partly and started doing his work immediately. Therefore, I think there may be the misunderstanding or miscommunication between my team’s members. There are two lessons that I’ve learned from this situation. The first lesson is that learning how to explain explicitly is incredibly important because it helps others understand what you’re talking. The second lesson is that you shouldn’t be afraid of questioning as well as asking for help when you do the group work.
  • Time consumption: I know that many students tend to start doing their individual assignment when the deadline is coming. I also know that those students commonly complain they don’t have enough time to complete the individual assignment before the deadline. However, that attitude will lead to a negative impact when doing the assignment as a group. Unfortunately, that happened on my team – when my teammates couldn’t focus on group work because they were doing the individual assignment at the same time. Therefore, if you have multiple assignments which have the same deadline, it’s important to finish the individual assignments early before starting the group ones. Why? There is no doubt that the number of hours you spend on the group assignment is more than on the individual one. Another advice upon consideration due to the fact that it would take a decent amount of extra time for someone’s needs of assistance since you have to explain, collaborate, etc. so pick your questions wisely

2. Supporting is the way to learn from someone and to review your mistakes

I tend to finish the individual before a week of the due so that I can get myself more involved into leading the team. For me, supporting is the new way to learn what I haven’t learned and to figure out my errors. I, for example, helped out my classmates when they were doing the assignment of programming this week. Fortunately, I discovered two big errors in my codes before the submission when I explained to them how to answer the questions. Furthermore, there’s no skirting the fact that nobody is perfect – which means everyone also has a good thing that I can learn from. Therefore, providing assistance to others is also the way to learn new things from each other. Not only that, I think it’s the great way for me to build up my network. As I mentioned in the post (Experience #5), your network is the key to being successful in your life.

“When you learn to generally give to people without expecting them to do something in return, you win. You’ll perceive the world differently, and be a better person because of it.” – Gary Vaynerchuk


Vaynerchuk, G 2015, ‘5 Core Values of Business From GaryVee’, Gary Vaynerchuk, viewed 15 April 2018,


E-Commerce AND Some Ideas To Start Your Business

This is the third business-related post. You could read the first and second ones by clicking on two titles below:

Business #1 – Learn From Your Missteps and Follow Your Passion

Business #2 – Internet of Things (IoT) and Artificial Intelligence (AI)

In this post, I will cover two things below:

  • Why should you be aware of E-Commerce?
  • Some ideas that help you start your business.

1. Why should you be aware of E-Commerce?

It is an undoubted fact that the Internet and the advanced technology are more and more universal – which means more and more people own the smartphones with WiFi, 3G or 4G connection. Not only that, most people tend to buy and sell things online from the websites and applications. Therefore, the e-commerce market has become one of the most popular markets which keeps those ongoing business to keep their close eyes on.

According to Sathirathai (cited Fujita 2018), not only companies like tech giant Alibaba invested in the e-commerce market in the 10-member Association of Southeast Asian (ASEAN) but Internet company Tencent also brought their technology to the region. In addition to that, “Now it will be interesting because the change is coming, the wave of investments at Alibaba, Tencent, is coming in a big way, could be the tech dragons waking up the hidden tiger. From here on it could reach a tipping point where you have an explosion in the e-commerce activities”, Sathirathai said in the interview with CNBC at the Credit Suisse Asian Investment Conference in Hong Kong.

Related: Chinese companies are set to boost Southeast Asia’s e-commerce market: Credit Suisse

Why do current businesses focus too much on E-Commerce?

  • Ability to expand global reach: With an e-commerce website or application, there are no geographical limitations for business to reach their customers around the world. Not only that, businesses are able to use a tool like Search Engine Optimization (SEO) to drive consumers to their sites.
  • Convenience for customers leading to more profits: Customers are able to order things whenever they want because e-commerce websites can run all the time. Not only that, consumers can eliminate travel time and cost because it is possible for them to purchase things online by a few mouse clicks.
  • Reducing cost: E-commerce can lead to the disintermediation – which means customers are able to buy the high-quality products at lower prices while businesses seem to remain their competitive advantages.
  • Improving effectiveness: It possible for businesses that they will reach customer satisfaction by using chatbot or personalized emails and websites.

So, E-commerce is progressively dominating the market. Not only should customers understand the concept of E-commerce for the sake of themselves but businesses, especially startup companies, also need to be aware of this business model in order to grow their business.

2. Some ideas that help you start your business

As you know, start-up is one of the most popular phenomena for today’s millennials. It means they prefer to open their own company by using their strengths rather than to get a stable job. So, if you would like to start your own business, there are three things that you need to consider:

  • Let’s think of creating the application as well as the website at first: As I have mentioned above, E-commerce has become more popular nowadays. So, it is necessary to consider carefully about building the website or the application at first if you want your business to have a spot in the e-commerce market. In addition, it is important that there are not only the apps for transactions or social networking but also for games. There is the growth of the game industry – especially mobile games and E-sports – since most people who are under 20 tend to use their smartphones for playing games. Moreover, the application and the website are two things that can drive customers to your business as fast as possible.
  • Remote areas are also your potential market: I know that most entrepreneurs tend to identify the potential market that needs to be located in the popular places such as big cities. However, they could have a low competitive advantage if they just focus on those market. Why don’t you think of the market in remote areas? In regard to Pinduoduo, the $1.5B startup challenging e-commerce giant Alibaba in China’s towns and villages, the company started up with the idea selling cheap household products, and they then raised $110 million at a valuation north of $1.5 billion in 2016 (reported by Forbes). While Alibaba and Tencent focus on wealthy customers in China’s big cities, Pinduoduo has been paying their attention to people who have low income from lower-tier cities and towns.

Related: Pinduoduo: The $1.5B Startup Challenging E-Commerce Giant Alibaba In China’s Town And Villages

  • The seniors market is also the good idea for starting your business: When you desire to launch your own business, the elderly people are also your potential customers.  It is projected that there is an increase in the elderly population. Therefore, it may be the opportunity for some entrepreneurs who want to capture this growing segment of consumers. There are four niche business ideas related to this market, including house sitting, financial planning, in-home care and selling or storing possessions.

Related: Business Ideas to Capture the Rapidly Growing Senior Citizen Market

To conclude

The e-commerce market has currently become one of the most potential markets, just as “start-up” is the hot topic of conversation for today’s millennials. There are four reasons for being aware of E-Commerce as well as three ideas that would help you start your own business. Hopefully, you could find values out of this post.

What I Have Learned From The First Local Event I Attended At Swinburne University

This post will cover these things below:

  • What do you need to know before getting a job?
  • Be yourself and do what you love.
  • Stop complaining and thinking! Let’s work!

Last week, I attended the event which was organised by Business Society Group at Swinburne University. In this event, guest speakers demonstrated the concept of how one would be able to build up connections within the industry and elaborated on the importance of challenges and failures in everyone’s personal development by sharing their own life experiences. I was feeling hesitant at the moment since it was the first time I attended the local event, however, I decided to step out of my comfort zone and was able to interact with others. As a result, I learned a lot of things at that moment.

1. What skills do employers desire students to have before jumping into the job market?

Most college students have to study at least 3 years to get their bachelor degree. So, it is a long time to learn not only technical skills but soft skills. After listening carefully to five guest speakers, I conclude that there are four soft skills college students need to learn before graduating.

  • Communication: This is one of four important skills that employers are looking for in every candidate because they require their employees to be able to talk to each other. Not only that, it is necessary for employees to be collaborative – which means they need to share what they know in order to support their colleagues and improve their connections.
  • Problem solving: Due to the development of technology and the Internet, the world is more and more complex. As a result, we encounter problems every day. Those require us to think analytically and to be creative and resourceful in order to solve. In the real world, every business wants their employee to have a skill of solving problems for the purpose of avoiding risks. In addition to that, solving problems with ICT (Information Communication Technology) is also in requirement list.

“Don’t look for the solution, get into the problem and break it” (A quote for problem solving skills, especially in Computer Science)

  • Be adaptive: As you know, the world is constantly changing over time. Therefore, learning to adapt to every situation is also the requirement to get into the job market. Employees need to be nimble to adapt to the changes in today’s workplace environment.
  • Build your network: Relationship is the key to being successful in the job market. So, it is essential for students to learn how to build their network. As one of the speakers at the event said that getting a job was not only from the main doors but also from the back ones. Therefore, the more expansive your network is, the more opportunities you can get.

2. Be yourself and do what you love!

Following your passion is never a wrong thing to do because you are earning what you need to live by doing what you love. In addition to that, life is too short to spend it on working in a job you do not love. Therefore, it is important for you to spend 3-4 years of university on doing what you are passionate about, to step out of your comfort zone and to stop overthinking about what people think of you.

“Don’t study me, be yourself.”

This is one of the most important things I have learned at the event. A quote encourages me not to mimic someone and to be myself – which means I gain the knowledge from other people to chase my dream and to make my life more valued as possible, but not to be their duplicates. I know that some students want to get rich in their twenties or thirties as Steve Jobs and Bill Gates.  I also know that most of them are losing themselves – which means they are being someone else and forgot what they actually love.

Related: Experience #4 – Choose To Learn What You Love.

Related: Quotes And My Thoughts #1.

3. Stop complaining, thinking! Let’s work!

“If the opportunity doesn’t knock the door, let’s build another door.”

I know that some students tend to complain that they are too young to do things, they have no experience to find a job, they do not have enough time for doing what they love, and so on. I consider that those are foolish reasons for them to cover their laziness. How will they get more opportunities if they do not start to work? I also know that some students just think of what they want to do but then they do not do that because of personal reasons or people who scrutinise them. As I mentioned above, it is necessary to stop caring about what people think of you. Let’s work! If you do not try, you never know what you truly are. There is a long time ahead of you to experience, to try, to work hard and to achieve what you actually desire. No one can judge you if you stop complaining and thinking, and start working hard. Life is a long journey to find opportunities by doing things, but not to wait for the opportunity.

Related: Business #1 – Learn From Your Missteps and Follow Your Passion.

Credit: Featured Image is from Swinburne Business Society.

Internet of Things (IoT) and Artificial Intelligence (AI)

After the first business post (Business #1 – Learn From Your Missteps and Follow Your Passion), I decided to publish the next business post about those two things below:

  • Artificial Intelligence (AI) is currently more and more necessary for business.
  • Internet of Things is becoming the target of current businesses.

There’s no doubt that we’re living in the fourth revolution that the advanced technology is the key to increasing the Competitive Advantages in business. Just as the technology drives the growth of productivity leading to revenue, it also helps businesses accumulate and manage the huge amount of data. AI and the Internet of Things are two concepts that current businesses focus much on.

1. Why is AI essential for today’s business?

AI is the creation of intelligent machines that stimulate human intelligence. It is designed for speech recognition, learning, planning and problem-solving. It is not only one of the great inventions for computer science but also for business.

According to Croman (2018) – Guest Writer of Entrepreneur, there are four important business relationships that affected by AI

  • Employee relationships: Just as employees become more collaborative, using AI tools is the easy way that improves the interaction between employers and their staff. Moreover, employers can understand deeply their employees from employee data analytics such as performance and satisfaction.
  • Vendor relationships: Not only machine learning (AI) helps vendors acquire deep business insights in order to understand their partnerships but it also increase the trust rate from two sides.
  • Customer relationships: Customers are the key to growing every business. AI is not only used for the internal data (employee and vendor) but also for the external one (customer information). It helps businesses manage customer relationship by chatbots, personalized emails and websites in order to reduce the churn rate and to augment customer satisfaction.
  • Investor relationships: AI is allowing investors to gather adequately analytics of the business that they desire to pour money in. Furthermore, investors are able to supervise the performance of the company.

Related: 4 Essential Business Relationships That Artifical Intelligence Is Better at Than You Are

Aside from those things, there are four benefits of AI related to business:

  • Expert system: A system that is able to replace an expert.
  • Neural networks: A system that is able to control large quantities of data and locate patterns and characteristics where there are no rules.
  • Genetic algorithms: A system that gives the best output based on given inputs (suitable for generating multiple solutions).
  • Virtual reality (or Augmented reality): A system that simulates the real environment.

So, it is said that AI is becoming more vital for business in today’s market.

2. Internet of Things – the objective of business

Besides artificial intelligence, Inter of Things (IoT) is also the hot topic of conversation in the workplace, especially business market. So, what is IoT?

Internet of Things (IoT): this is the concept that devices are connected with a switch to the Internet such as cell phones, headphones, coffee makers and anything else.

Why do businesses pay their attention to IoT?

Let’s think of when anything that is connected or will be connected, the effectiveness and efficiency of AI will be able to augment – which means businesses are possible to collect more information from their customers. As a result, it is possible to reduce the churn rate and shorten the distance between businesses and customers so that companies can earn more profits and customer are able to get what they desire.

In addition, a giant network of connected “things” (IoT) provides automated and productive processes that support the manufacturing and logistics department. HR department can easily intercommunicate with employees and job seekers, just as Marketing department is able to generate strategies that keep customer satisfy.

So, it is to say that AI and IoT are two concepts that are being ‘hot’ topics in current businesses because of the importance of those.

Related: A Simple Explanation Of ‘The Inter Of Things’

Credit: Featured image is from Pinterest and Medium

Learn From Your Missteps and Follow Your Passion

After a lot of posts about books, experience in Australia and so forth, I decided to publish the first post about “Business lessons” that I’ve learned from books, articles and university. Let’s go!!!

This post will present 2 things I’ve learned this week:

  • It is possible to make mistakes in business, but the importance is what you’ve learned from your missteps.
  • It’s never too late to start your business with your passion.

1. The key is what you’ve learned from your mistakes

As you know, Facebook shares plunge to $159.39 from $185 per share (nearly 14% – $58bn in total value) after a week when the Facebook and Cambridge Analytica scandal was boomed. Because of that, Mark Zuckerberg showed his apology to Facebook users in the CNN interview.  According to the 33-year-old Zuckerberg (cited Wiener-Bronner 2018), he launched Facebook when he was so young and had no experience, resulting in making lots of mistakes related to business and personal information. However, he ultimately learned from his errors – he said.

So, the lesson is that it doesn’t matter how many mistakes you made, but it’s vital to review your errors and fix it immediately. Furthermore, there is a long time ahead of you to learn, to try and to be failed because your failures are the lessons that help you grow up in this world – which means it is possible for you to experience ups and downs phases. Therefore, you shouldn’t be scared to step out of your safe zone. “If you want to try it, just try it, if something goes wrong, just come back.” – Jack Ma, the co-founder and executive chairman of Alibaba Group. So, it’s time to follow what your heart desires, to accept the failure and then to revise it.

(Don’t fear! Because you never know if you never try.)

Related: Mark Zuckerberg has regrets: ‘I’m really sorry that this happened’

2. Start-up with your passion is never too late

As you know, Bill Gates and Steve Jobs started Microsoft and Apple respectively in their early twenties. In 2004, J.K Rowling was listed as the first billionaire author by Forbes. Further, Colonel Sanders opened the first KFC franchise in Utah in 1952 when he was in his sixties. They are people who achieved unexpected and unplanned success by chasing what they love. So, your passion is the key when you want to open the door that leads to your entrepreneurship.

There are some tips to determine what you love:

  • Consider things that make you happiest when doing that.
  • Find what your strengths are.
  • List every possible thing that you’re thinking of.

There are also some ways to chase what you’re passionate about after figuring out it:

  • Make a short-term and long-term plan for it.
  • Follow your plan and do it in stages.
  • Always really to deal with the challenges.

Related: It’s Never Too Late to Pursue Your Passion.

Credit: Featured Image is from CBCNews

Choose To Learn What You Love

It’s been a month since I published “Lessons that I have learned in Australia (Part 3)”. So, I decided to post the next part of this topic. In this part 4, I’m going to tell you one of the popular problems that most international seem to be struggled with and my personal opinions those things.

#5 – The wrong thought when choosing majors

I saw the process of things that international student tended to do before they decided to enroll the units:

  • They googled and asked other people about “hot” majors to guarantee that they will have the stable job after graduating.
  • Then, they removed the majors which aren’t eligible for PR in Australia.
  • Finally, they chose and enrolled one of the courses in the list.

My opinion: 

If you are an international student and following the process above, I ensure that you are playing the game wrong. As you know, the world can be so adaptive which costs the constant changes along time. It means the flow of the economy is possible to change, leading to the shift in people’s need as well as the eligible majors for PR in Australia.  So, what will happen if you waste your time on chasing “the majors in the list”? And, what will happen if you study the major which you aren’t passionate about to follow the hot trend in the job market?

I have a friend who received the PR license in Australia last year. He was doing a course – which was related to business – as an international student. He told me he based on the list for PR in Australia and the “hot” majors list to choose and enroll that course 5 years before. Unfortunately, he can’t get a stable job which matches what he studied in the university because that major is currently missing its spot in the job market. So, although he’s got the PR in Australia, he has to spend 4 years from now on doing a nursing course to get a full-time job.

My recommendation:

Before choosing the course for studying, you have to consider these things below:

  • Is your choice dependent too much on today’s job market as well as the eligible list? (If your answer is “YES”, I think you should reconsider about that before deciding to enter that course.)
  • Does that choice suit your passion? (If your answer is “Maybe” or “NO”, I think you should immediately remove that course from your list. Why do I give that advice? Let’s think of why you have to pay for things you don’t seem to like it. Unlike the local students, there is no debt for you because you are an international student – which means you have to pay money (up to $90k) for your education without the support from the government. So, instead of paying for the “b*llsh*t” PR and the “freaking hot” majors on the job market, it’s better to invest in your dream/ your passion.
  • Is it what you would like to choose or what other people (parents, uncle, aunt, cousin, etc.) choose for you? (As I wrote in “Lessons that I have learned in (part 2)”  – if you’re totally controlled by the judge or the hope of your family members – which means you have no plan for who you’ll be and what you love to do, “you s*ck”. Why do I say you are in trouble? Nobody can decide who you truly are, apart from yourself. So, you need to spend time on planning your life instead of thinking of your family members’ judge. Why? Because you are a person who draws your dream and your life, but not them.

In the end, we are our choices.

– Jeff Bezos-

It is our choices that show what we truly are far mroe than our abilities.

-J.K. Rowling-



Book Review: The Profit of Kindness – Jill Lublin

After the last post about book review (Crush it! – GaryVee), I decide to publish this post for reviewing one of the must-read books today – ‘The Profit of Kindness’ written by Jill Lublin.

My feelings

I’ve learned a lot of things about business and life since I finished this book. This book changes my thought about today’s business.

  • Kindness is the top currency to succeed in business, but not money.
  • Kindness is the key to running today’s busy corporation.
  • Kindness is one of the most important things that help both large companies and small companies survive in today’s business competitive world.

Besides that, the book also helps me improve my personality. “It does not matter who you are, but it matters how great you treat each other” – One of the great things I’ve learned from the book.

In my opinion, the book is worth to read because it helps you create a real-world business image that may change your mindset about today’s business. Aside from that, the book is possible to change your life and personality. I guarantee that you won’t be able to put down this book when you dig into it. I rate it 5/5 stars.

Who is Jill Lublin?

Jill Lublin is the international speaker on the topics of radical influence, publicity, networking, kindness and referrals. She’s the author of three best-selling books: “Get Noticed…Get Referrals”, “Guerilla Publicity” and “Networking Magic”. She’s a master strategist on how to position your business for more profitability and more visibility in the marketplace. She’s is CEO of a strategic consulting firm.


  • The Case for Kindness

The author demonstrates the importance of kindness in both business and daily life by showing the example of DirectPay company and other founders from other reputable companies. Besides that, by explaining how kindness generates prospects, connectivity and customers, the author helps me know the reasons for being kind in today’s world.


“Kindness is the ultimate strength” – GaryVee tweeted on his Twitter.

  • Connection

Being connective is one of the important attributes of kindness. It helps us connect with other people who come from different cultures in the workplace. Being connective leaders is also the great thing that boosts employees’ productivity, resulting in the growth of business revenue. Connecting with each other is also the way that helps us find jobs as quickly as possible. Further, by showing the power of partnerships, the author has changed the competition mindset in business – our competitors are also our partners.

“Competitive thought is the source of every problem in relationships.”

Not only does connection occurs inside the workplace, but there is also the connection with customers and clients. As Jack Ma, the co-founder and executive chairman of Alibaba Group, says that business models will be C2B (customers totally dictate to businesses what their need are, but not B2B (business to business) or B2C (business to customers).

“We all want to make money, but we need to be good people first. When you establish a vibe of emotional connection it drives people to your business.”

“Working in partnership with each other is so much more important than the competitive model.”

  • Gratitude

Gratitude also contributes to the power of kindness. There is no doubt that it happens every time in the workplace and daily life.Just as it helps companies motivate their staff to improve productivity, the distance of our relationship (family and friends) is also shortened by being grateful. Furthermore, it helps us raise our “bottom line” – “We all want to feel as if we matter to others.

“It is not happiness that makes us grateful, it is gratefulness that makes us happy.” – David Steindl-Rast said in TED Talk.

“If you’re grateful, you are not fearful, and you act out of a sense of enough, out of surplus and not scarcity, and you are willing to share.” – David Steindl-Rast said in TED Talk.

“A simple “thank you” leads customers to spend more, employees to get more done, and vendors to pay and deliver on time.” – Gary Vaynerchuk says.

  • Patience

One of the attributes of kindness is patience. Practicing patience is the great thing that helps us develop our capacity to do good work. Additionally, when we are conscious of what we speak out in the workplace or public places, we seem to respect our colleagues and other people. This book helps me understand what GaryVee writes in his book ‘Crush It!’ – “Patience is the secret sauce”.

“Unskillful speech destroys motivation and does not produce better results. People want to feel appreciated. Correcting error with patience and encouragement has consistently been shown to be the most effective approach.” – Allan Lokos

“You can be patient, but still ask to speak to the people at the top and speak the truth.”

  • Compassion

Compassion is the great way to connect with each other. It makes both sides (giver and receiver) feel happy. It’s like someone supports you when you’re in trouble or pain. In regard to the workplace, compassion helps employees reduce stress in their work. Moreover, a good leader is a person who is good at empathetic listening.

Our best friends are the people who prefer to listen to us empathetically (to understand) rather than talk about themselves.

“Compassion is driven by the understanding of how to truly connect with people on their levels, to meet them where they are, and to remind them through our supportive actions that they are not alone”

“The leader is working very hard to see another person through a different and much deeper lens, regardless of whether he or she has worn those shoes.” – Matt Tenney

  • Positivity

There is no doubt that nothing will happen if you usually think negatively. The positivity in thought is also the key to success in business. Further, a good leader is a person who has a positive mindset in order to inspire his/her coworkers to do things in a positive way. As a result, it is important to get rid of toxic people and live the positive life.

“Not everything is going to work, and our stingkin’ thinkin’ can prevent us from taking the necessary risks that help us move the next step forward to growing our business.”

Bonus: GaryVee talks about “Positivity always wins!”


There are all things I’ve learned from this book. If you are keen on business or self-development books, I strongly recommend you to buy this book – “The Profit of Kindness” written by Jill Lubin.

Here’s her site:


Lublin, J 2017, The Profit of Kindness: How to Influence Others, Establish Trust, and Build Lasting Business Relationships, Career Press, New Jersey.

Vaynerchuk, G 2013, Why now is the time to crush it cash in on your passion, HarperCollinsPublishers, New York.

Likes, Hearts, Shares and Followers – Are you playing the game wrong?


There is no doubt that social networking (Facebook, Twitter, Instagram,etc.) is used commonly in today’s information age. Almost millennials, who were born after 1980, spend more time for checking what is happening around themselves through those applications. Besides that, they also care about others’ attention such as the number of likes, hearts, shares and followers. Feeling hurt (if there are few likes and hearts) and giving up blogging (if there are few viewers and followers) are two common problems which are the results of earning others’ attention.

Are you playing the game wrong?

There are some self-questions to identify that you are on the wrong track:

  • Do you pay more attention to the number of followers/ viewers? (the statistics)

If your answer is “yes”, you are certainly playing the game wrong. Drawing more followers/ viewers (social traffic) does not mean you will be successful. Let’s imagine that if your followers/ viewers just go to the homepage of your sites – means your sites are not sticky, what profit will you earn? Moreover,  there is no doubt that the statistics will seem to be more attractive but does it sustain day to day? Maybe yes, if you spend a lot of time on advertising your sites. However, it is impossible for you to do that for a long time.

Further, spending a huge time on drawing the traffic to your sites may make you stressful and unhappy. “Having a million followers did not afford me new opportunities. It did not make my life richer or make my teeth brighter. It quite the opposite. It made me more self-conscious than I already was. It made me feel riddled with self-doubt.” Catalano wrote in an article on (cited Zweig 2014, p. 106).

  • Do you focus on how many likes, love-hearts, and shares you get, but not how great your content is?

If your answer is “yes” again, you will be the loser in today’s social game. In the past, marketers based on the number of likes, shares and love-hearts of your content to hire you for the advertising. However, the game has currently changed. As you know, there are a lot of programs for buffing your followers, likes, shares and love-hearts on Facebook. As a result, your content is the key to help you earn the attention of the marketers.

Further, earning a lot of likes, love-hearts, etc. does not mean your content is great. As you know, people tend to click spontaneously on “like” button without reading the whole content. Besides that, they also tend to share the posts that go viral on the Internet without thinking critically. Therefore, if the number of likes, shares, love-hearts, etc. is the only way to judge your content, you are staying on the wrong track (Oldford 2018).

  • Is your content affected by the way other people judge it?

If your answer is “yes” again, you are playing the game wrong. There are a lot of thoughts which are different from each person. So, if you lose yourself and your content is edited by the way people want you to be what they want, you will be stuck in the hustle. It means your content will be rubbish because it is not your value – it is the mix of others’ thoughts.

“The I’ll-show-people, or, People-are-really-gonna-like-this-thinking that way has hurt me so bad”, and, “If I depend on the hype, the praise, then I’m gonna be miserable for once every five years”. Wallace – an American writer and university instructor of English and creative writing – quoted in posthumous book Although of Course You End Up Becoming Yourself (cited Zweig 2014, p. 116).

Some piece of advice for this situation:

  • Stop caring about the statistics and improve your self-awareness.

There is no doubt that drawing more followers and viewers helps you earn more profit from the advertising. However, if you depend too much on it, you will be in trouble.

Further, the high statistics do not mean you earn more profit than the low one. For example, if you have hundreds of followers but half of them are sponsors or vendors, what will happen?

Today, the game is decided by how great your content is. Therefore, your content is the key that helps you become a winner in this game and engage your audiences. As a result, it is important to spend time on improving your self-awareness instead of wasting your time on driving the traffics.

Great content is what you’re going to pump into your social media networks to draw eyeballs to your blog.” (Vaynerchuk 2013, p. 49)

Don’t get obsessed with how many friends or fans are following you-the stats are only marginally important. What’s important is the intensity of your community’s engagement and interaction with you. At this point, the quality of the conversation is much more revealing than the number of people having it. If your content is making people talk enough so they start to make some noise, I guarantee you’re going to see more people show up to your party. As long as you’re seeing your audience grow, even modestly, over the first four or five months, you’re doing what you’re supposed to do.”(Vaynerchuk 2013, p. 100)

  • Be yourself and stop worrying about the judge

The judge will hurt your feelings and affect negatively your content. Thus, it is necessary to stop overthinking before you create or publish your content. It means you will never know if you do not try to share your words because of caring too much about the judge. For example, if Backpack Kid, Supreme Patty, and other personal brands considered a lot about others’ thoughts when posting their content, what would happen?

So, you should be yourself to control your value in the hustle of today’s social media. Otherwise, you will be able to be controlled by others to implement their purpose.


Oldford, S 2018, ‘Why You Need to Stop Worrying About Facebook ‘Likes’ in 2018′, Entrepreneur, 26 February, viewed 28 February 2018,

Vaynerchuk, G 2013, Why now is the time to crush it cash in on your passion, HarperCollinsPublishers, New York.

Zweig, D 2014, Invisibles, Penguin Group, New York.

2 short stories I want to tell you!

A few days ago, it was Chinese New Year. I went to the Chinese fair, which was celebrated in Melbourne China Town, with my family. It was an interesting day for me because it was the first time I experienced this occasion in another country – Melbourne. When I walked around the fair, two things came into my mind. Therefore, today I plan to write this post for sharing those things.

1. The Band, including 4 or 5 Australian guys, performed Chinese songs:

Nowadays, it is normal that English, which is the second language of Asian, is studied by the Chinese, Vietnamese, Cambodian, and so forth. However, it is amazing that it is possible to see some Western or Australian people use Chinese fluently in their speaking and writing. To explain that, there may be the tendency to learn Chinese (specifically Mandarin) or Japanese. Turning back to the day, when I walked around the fair, I was so surprised to hear the band, including 4 to 5 Australian guys, was singing some old Chinese songs such as Tong Hua. This realistic experience and other times – when I had heard the Australian used Chinese to talk with his/her colleagues on the train – make me curious about the questions:

Why do they learn Chinese, while their native language is used globally?

To figure out the answer, I have googled the question. After doing that, I found out two reasons.

The first reason is that there is a dramatic increase in China’s economy. According to Scott & Sam (2016), if the forecasted average growth rates are realistic, China’s GDP will cross the U.S level in 2028. Why do I think this reason suit the tendency I have mentioned above? To answer this question, I answer the question – Why do Asian people tend to study English? Because, for them, the U.S, the U.K, Canada, and Australia are four developed countries, where it is possible for them to dig into advance achievements about science and technology. Furthermore, they are the countries where they can get a job with a higher income. Therefore, what will happen if China’s GDP is projected to cross the U.S level in 2018? That’s right! it is possible that most people, including people who come from Americas, Oceania, and the U.K, will learn Chinese (Mandarin).

The second reason is that they would like to connect Chinese people. China is the most overpopulated country which means China is standing in the first rank of the world population. There is no doubt about the population of China is up to roughly 1,4 billion now. Further, Chinese people exist everywhere from the Western to the Eastern. For example, it is extremely easy to meet Chinese people on the street in Melbourne – Australia. Moreover, the Melbourne suburb, namely Box Hill, is the area where almost Chinese people are living. As my friend who is the Chinese guy said that there was no English in Box Hill. It means people prefer to use Mandarin than English for communicating. Further, it is the fact that Chinese (Mandarin) is the most spoken language in the world. Lane (2017) states there are almost 1,2 billion people who are able to speak Chinese natively. So what will happen if we are living in the Chinese community and we just know English and Vietnamese? Of course, we will be difficult to communicate with them. From what I know, the great way to connect each other is using their native language to talk with them.

Why do they speak Chinese so good although they are not Chinese native speakers?

The secret is “try hard”. Trying hard is one of the traits of success, especially learning every language such as English or Chinese (Mandarin). Is it better for your language skills in the case you do not tend to spend your time on it and usually complain that it is too difficult to learn?

2. When non-native speakers speak English:

There is no doubt that Australia is the multicultural country. Thus, there are a lot of people who come from other countries live here. That is also the reason for dealing with many different English accents here. If we do not get along with them for a long time, it can be quite hard to catch up what they say at the first time.

I remember that when I went to CommonWealth Bank to open my bank account, it was the first time I could not catch up what the staff who was the Indian guy talked to me. It means his accent was not similar to what I heard the native accents on YouTube, BBC News, CNBC, and other sites. After opening the account, I went back home and wondered myself about the reason for that situation. Then, I discovered that when I learned English, I had not listened to non-native accents on the Internet. It means I just learn from the native ones. That was why I could not understand what the staff said. To solve this problem, I have come to some places where people were non-native speakers although they could use English fluently so that I could communicate with them to train my ears to understand what they said. As a result, now I can partly understand what they say.

Another example is that my friend who is the Vietnamese guy talked to me about his first week in university. This week is the first week at university after a long time learning English here (10 weeks). I asked my friend how his first week was. Then he complained that he could not understand what his lecturers and tutors presented in class. He explained that he was studying Engineering and his lecturers and tutors were non-native speakers. It means it was too hard for him to catch up what they presented by using non-native accents. As a result, this week may be so boring for him – I guess.

I tell this story because I want to emphasize that it is important for us to learn other languages, especially English, from both native speakers and non-native ones. In regard to the workplace, as we are living in the multicultural world, it is possible for us to work with colleagues who use English without the native accent. To work well together, it is necessary to understand what they say at first. Furthermore, when we are co-workers, teammates, friends, or classmates, it does not matter where we come from, but it matters how great we treat each other. So, please stop “racism” and “discrimination”.



Lane, J 2017, ‘The 10 Most Spoken Languages In The World’, Babbel, viewed 23 Feb 2018, <;.

Scott, M & Sam, C 2016, ‘Here’s How Fast China’s Economy Is Catching Up to the U.S’, Bloomberg, 12 May 2016, viewed 23 Feb 2018, <;.

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